- October 26, Monday
- October 27, Tuesday
- October 28, Wednesday
- Posters
OPENING PLENARY SESSION | |
09:00 | Opening Janak Mehta, India, Chair of IAQ |
09:05 | Memory on the IAQ Founders: Kaoru Ishikawa, Walter Masing and Val Feigenbaum Hans Dieter Seghezzi, Liechtenstein, Honorary Member of IAQ |
09:20 | Advanced TQM for the New Era Noriaki Kano, Japan, Honorary Member of IAQ and ASQ The Premier Memorial Ishikawa Lecture |
11:00 | Coffee Break |
EXECUTIVE IAQ PANEL: QUALITY AND CORPORATE MANAGEMENT | |
Chair: Marcos Bertin, Argentina | |
11:30 | Chair’s Introduction |
11:40 | Promotion of GQM and Increasingly Important Roles of Top Management in the Global Perspective Makato Nakao, Japan |
11:55 | Excellence and Values – Way to EFQM Prize and Zero Defect Willfried Heist, Germany |
12:10 | The Price of Non-Policy Greg Watson, USA/Finland |
12:25 | Panel Discussion |
12:40 | Open Discussion |
12.55 | Chair’s Concluding Remarks |
13:00 | Lunch |
STREAM A | |
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A1 IAQ PANEL: FUTURE OF QUALITY PROFESSION | |
Chair: Blanton Godfrey, USA | |
14:00 | Chair’s Introduction |
14:10 | The New Face of Quality Philosophy and the New Breed of Quality Professionals Mohamed Zairi, United Kingdom |
14:25 | From Quality Manager to Quality Innovator Hiroshi Osada, Japan |
14:40 | The Chief Quality Officer and Effective Leadership Joe DeFeo, USA |
14:55 | Panel Discussion |
15:10 | Open Discussion |
15:25 | Chair’s Concluding Remarks |
15:30 | Coffee Break |
A2 IAQ PANEL: QUALITY AND INNOVATION | |
Chair: Tilo Pfeifer, Germany | |
16:00 | Chair’s Introduction |
16:10 | Quality in an Age Demanding Innovation Greg Watson, USA/Finland |
16:25 | Quality and Innovation: a Partner or a Substitute? Management System vs. Innovation Kwai-Sang Chin, Hong Kong, China |
16:40 | Critical To Innovation Quality (CTIQ) – The Role of Quality Management in Future Innovation Processes Robert Schmitt, Germany |
16:55 | Panel Discussion |
17:10 | Open Discussion |
17:25 | Chair’s Concluding Remarks |
19.30 | Gala Dinner |
STREAM B | |
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B1 QUALITY TOOLS, TECHNIQUES AND METHODS | |
Chair: Liz Keim, USA | |
14:00 | The New ISO/WD 16355 Standard, Transfer Functions and the Effect of Ratio Scale in QFD Thomas Fehlmann and Eberhard Kranich, Germany |
14:20 | Quality Assurance and Prevention of Problems Kazuyuki Suzuki, Japan |
14:40 | The Intersubjectivity Appearance on the Failure Mode and Effects Analysis Barna Szamosi and Laszlo Pokoradi, Hungary |
15:00 | Multiscale Quality Pedro Saraiva, Portugal |
15:20 | Discussion |
15:30 | Coffee Break |
B2 LEAN AND DAILY QUALITY MANAGEMENT | |
Chair: Yoshinori Iizuka, Japan | |
16:00 | Amazing Power of Daily Quality Management and its Difficulties Yukihiro Ando, Japan |
16:20 | Design of Quality Management Systems in Vertically Integrated Structures - Effective Management: Quality, Lean, Risks Vadim Lapidus, Russia |
16:40 | Workforce Engagement towards Total Quality – Through Workplace Cooperation Jose Gatchalian, Philippines |
17:00 | Value Stream Improvement – Activities and Results Balazs Nemeth, Hungary |
17.20 | Discussion |
19.30 | Gala Dinner |
STREAM C | |
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C1 ISO 9001:2015 AND RISK MANAGEMENT | |
Chair: Shan Ruprai, Australia | |
14:00 | Executive Responsibility according to ISO 9001:2015 Paul Harding, South Africa |
14:20 | ISO 9001:2015 – A Questionable Reform Juhani Anttila and Kari Jussila, Finland |
14.45 | Contributing Hoshin Canri to Address ISO 9001:2015 Requirements Elizabeth Cudney and Kristin Case, USA |
15:00 | Preparatory Steps for Implementation and Auditing against ISO 9001:2015 – Challenges and Opportunities Andras Tohl, Hungary |
15:20 | Discussion |
15:30 | Coffee Break |
C2 CORPORATIVE SOCIAL RESPONSIBILITY (CSR) | |
Chair: Bo Bergman, Sweden | |
16:00 | How Can a Gamified Approach Support CSR Goals, Meeting Europe 2020 Targets? Erzsebet Szegedi, Hungary |
16:20 | Filipino „Sugod” (Move-on Together): Framework for a Sustainable Quality Improvement Miflora Gatchalian, Philippines |
16:40 | The Quality of the Working Style of Human Resources Gyorgy Szugyi, Hungary |
17:00 | Business Process Management: A Leap in Insurance Industry Jitendra Agrawal and Umesh Shetty, India |
17:20 | Discussion |
19.30 | Gala Dinner |
STREAM D | |
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D1 QUALITY MANAGEMENT DEVELOPMENT (1) | |
Chair: Robert Schmitt, Germany | |
14:00 | Exploring Organizational Complexity to Increase Quality, Productivity and Innovation Performance for Total Excellence Kostas N. Dervitsiotis, Greece |
14:20 | Global Quality Management Thomas Friedli and Uli Schneider, Switzerland |
14:40 | Quality Management in Enhancing Firm’s Financial Performance in Global Operations Kari Jussila and Juhani Anttila, Finland |
15:00 | Restructuring of the Management System and the Role of Top Management Miroslav Drljača, Croatia |
15:20 | Discussion |
15:30 | Coffee Break |
D2 QUALITY MANAGEMENT DEVELOPMENT (2) | |
Chair: Janos Takacs, Hungary | |
16:00 | Repositioning the Quality Profession Simon Feary, United Kingdom |
16:20 | Quality Mastery by Workplace Agreement David Hutchins, United Kingdom |
16:40 | Quality Startup Management System Model Lotto Lai, Hong Kong, China |
17:00 | Computer System Verification and Validation in the Pharmaceutical Industry Lajos Kovacs, Hungary |
17:20 | Discussion |
19.30 | Gala Dinner |
The organizers cannot assume liability for any changes in the program due to external or unforeseen circumstances.